The online Help Center is available 24/7 with answers to frequently asked questions, detailed instructions, and video training. In your BidCoz management area click the “?” question mark icon to open the BidCoz Help Center. Search and find answers and instructions.
Can’t find what you need in the Help Center? Submit a Support Ticket to BidCoz’s helpful Success Team and you’ll get the answers you need within minutes or hours. Support Ticket option is available in the Help Center or, throughout your software’s management area you’ll find a link to “Ask Support”.
When there is an issue that requires one-on-one call support, a BidCoz Success Team member will call you. If you find you have an issue that you cannot solve via the above support methods, you can schedule a call. Schedule a Call >
BidCoz is designed so you and your team can efficiently manage your event. However, if you’d like the extra comfort of knowing that a BidCoz Representative is just a phone call away, purchase Online Event Support during your event. Purchase Online Event Support >
Onsite Event Support
Would you prefer having BidCoz staff on hand at your event to help your team with check-in, check-out, and guest assistance? This option is available in certain areas and via quote. Send your request to firstname.lastname@example.org.
Let’s Rock your Event Fundraiser!
Checkout BidCoz for yourself and see just how cool it really is. No cost or obligation.